Understanding Visa Claims Resolution (VCR)Webinar Series:

An Informative Look at Visa's New Dispute Resolution Process

VCR is Visa’s new platform for streamlining and simplifying chargeback resolution. The new policies and procedures associated with VCR promise to revolutionize the way financial institutions and merchants process cardholder disputes. At the same time, it may mean changes to your business and the way you handle chargebacks.

For this live Q & A-based webinar, we’re soliciting your questions and concerns regarding VCR and how it will directly affect merchants. Samples of areas covered include

• What is VCR, and why is Visa implementing a new system?
• How will VCR prevent certain chargebacks and speed up the dispute resolution process?
• Is VCR liability-based or litigation-based? What is the difference, and why does it matter?
• What are the changes to reason codes, and how will that impact evidence requirements?

Merchants of all types should plan to join us for this interactive webinar. We’ll be taking your questions and offering insight on Visa's new system.