---
title: "Free Webinar: Peak Shopping Season Playbook"
description: Holiday sales surge every year, but so do fraud attempts, refund abuse, and chargeback risk. As traffic spikes and decision windows compress, merchants have less room for error and higher exposure across their entire payments ecosystem.
image: https://ad.chargebacks911.com/hubfs/Webinar-Shopping-Playbook-replay.gif
---

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Webinar Replay:

# Peak Shopping Season Playbook

## Managing Payments, Refunds and Chargebacks During the Holidays

Holiday sales surge every year, but so do fraud attempts, refund abuse, and chargeback risk. As traffic spikes and decision windows compress, merchants have less room for error and higher exposure across their entire payments ecosystem.

Join us on Thursday, November 20th, 2025, as we help merchants prepare their payments stack for peak traffic, fine tune fraud controls without overcorrecting, and prevent the post holiday chargeback surge before it hits.

View Webinar Replay

## What you'll learn when you watch this Webinar

How holiday transaction volume shifts during Cyber Week and how shopper behavior impacts payment performance

How to stress test your payments stack to avoid downtime, latency, and soft decline spikes

How to minimize false declines while strengthening fraud controls

Which fraud tactics will escalate this season and how to prepare ahead of time

How to prevent the January and February chargeback hangover that follows holiday peaks

View Webinar Replay

## Who Should Attend

Merchants and payment leaders preparing for peak Q4 volume who want to preserve approval rates, reduce false declines, minimize refund confusion, and keep post purchase disputes to a minimum through the highest risk shopping period of the year.

![Steve Marshall](https://ad.chargebacks911.com/hubfs/stevemarshall.jpg)

Steve Marshall

CEO,   
Adaptiv Payments

![Adaptiv Payments](https://ad.chargebacks911.com/hubfs/Logo-Adaptiv.png)

![Paul Smith](https://ad.chargebacks911.com/hubfs/paulsmith.jpg)

Paul Smith

Director of Sales,  
Adaptiv Payments

![Adaptiv Payments](https://ad.chargebacks911.com/hubfs/Logo-Adaptiv.png)

Webinar Replay:

Peak Shopping Season Playbook

View Webinar Replay

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