COVID-19: The Chargeback Effect
Managing Chargebacks and Fraud in the Wake of Global DisruptionWebinar Replay:

How COVID-19 is Impacting the Threat of Chargebacks

For this live Q&A-based webinar—part of the CNP Virtual Summit Series–we listened to your questions and concerns regarding how COVID-19 is impacting consumers and businesses. Our panel explored ways merchants can stay current on these evolving fraud threats, and best counteract them. We also discussed:

• Growing your business amid global economic instability
• Why some verticals are being hit harder by the COVID-19 “ripple effect”
• How shifting chargeback ratios point to a lose-lose situation for merchants
• Best practices for risk mitigation and retaining customer trust

If you have further questions about the pandemic’s impact on chargebacks—or about chargebacks in general—contact us today. We’ll help you take a look at your specific situation and offer insight on how you can maximize your management strategy to lower chargebacks and increase revenue.