Chargebacks911 vs. Chargeflow

You searched for Chargeflow.
Here's what you should ask.

Automated solutions are dangerous and less effective for most merchants. Before trusting your business to unsupervised machines, request a FREE ROI analysis from the experts at Chargebacks911.

Chargebacks911Chargeflow
Hybrid automation + human expertise operating model
Prevention + Recovery + Intelligence Flywheel™
System-agnostic integration across payment platforms
UDMS architecture across issuers, acquirers, and PayFacs
Deepest long-term chargeback data archive
Unified issuer-to-merchant ecosystem architecture
Enterprise-scale operational intelligence
Fighting chargebacks exclusively since20112022
PCI Level 1SOC 2 CompliantVisa/VerifiMastercard/Ethoca87 Countries
$2B+
Revenue Recovered
15B+
Transactions Monitored
87
Countries Served
2011
Year Founded
The Chargeback Flywheel

Prevention. Recovery. Intelligence. Three layers, one system.

Most providers offer pieces of the solution. We built ours so that each piece makes the others more effective.

01
Prevention

Stop chargebacks before they happen.

Up to 90% prevention using every major Visa and Mastercard tool, CDRN, RDR, Ethoca, Order Insight, Consumer Clarity, CE 3.0, plus our proprietary alert network. All managed from a single dashboard.

02
Recovery

Automation handles volume. Experts handle judgment.

Automated systems file cases in bulk. When the evidence is wrong, you lose, and then face a second-cycle dispute. Our approach uses automation for data, with expert oversight for every critical decision point.

03
Intelligence

The largest dispute dataset in the industry.

Over 15 billion transactions analyzed across nearly a million merchant accounts. Source detection identifies the real cause behind each chargeback. That insight feeds directly back into prevention.

Prevention

Every major prevention tool. One integration.

No single prevention tool covers every scenario. The merchants with the lowest chargeback ratios use a layered strategy. Chargebacks911 gives you access to all of them.

  • Verifi CDRN
  • Rapid Dispute Resolution (RDR)
  • Ethoca Alerts
  • Consumer Clarity
  • Order Insight
  • Compelling Evidence 3.0
  • Mastercard Collaboration
  • Chargebacks911 proprietary alert network
Prevention Dashboard
Active Prevention Tools
Verifi CDRN
RDR
Ethoca Alerts
Consumer Clarity
Order Insight
CE 3.0
MC Collaboration
CB911 Network
Chargebacks Preventedup to 90%
Recovery

Automation handles volume. Experts handle judgment.

Full automation is fast, and it is where most recovery platforms stop. When a flawed evidence package is filed, the cardholder receives a copy. That can trigger a second-cycle dispute that is harder to win.

  • Data ingestion and case routing automated
  • Every critical decision point has expert oversight
  • Evidence selection tailored per case and issuer
  • Lowest second-cycle dispute rate in the industry
  • Contractual performance guarantee on results
Representment Pipeline
Data IngestionAuto
Transaction data pulled and normalized
Case RoutingAuto
Priority queued by value and complexity
Evidence SelectionExpert
Human forensic analyst reviews strategy
Case ConstructionExpert
Tailored per issuer, not template-based
Submission & TrackingAuto
Deadline management and status sync
Intelligence

The largest dispute dataset in the industry.

Over 15 billion transactions analyzed across nearly a million merchant accounts. Source detection identifies the real cause behind each chargeback, not the generic reason code.

  • Intelligent Source Detection®, true root cause, not reason codes
  • ERT Notifications, errors, risks, and threats surfaced proactively
  • Industry-specific benchmarks across verticals
  • Direct issuer and acquirer data through UDMS platform
  • Accurate fraud training data that improves over time
Intelligence Dashboard
15B+
Transactions
~1M
Merchant Accounts
Friendly Fraud58%
Merchant Error24%
True Fraud18%
Chargeback source distribution powered by Intelligent Source Detection
Cost calculator

See what you'd actually keep with Chargebacks911.

A 35% success fee compounds fast. Model your real chargeback economics — costs, win rates, and net revenue returned — side-by-side.

With Chargebacks911 you keep
$3,343 more per month*
Chargebacks911
Better net
Gross revenue recoveredBased on a projected win rate of 77%.$7,700
Provider costHybrid pricing: a flat per-chargeback fee, scaled to your volume tier.-$1,100
Second-cycle reversal lossEvidence-based representment keeps re-disputes rare.-$177
Net revenue returned$6,423
ROI5.8x
Chargeflow
Gross revenue recoveredBased on a projected win rate of 55%.$5,500
Provider cost35% of recovered revenue.-$1,925
Second-cycle reversal lossAutomated responses are more likely to trigger second-cycle disputes.-$495
Net revenue returned$3,080
ROI1.6x

Net revenue returned per month

Chargebacks911
$6,423
Chargeflow
$3,080

*Estimates are based on historical performance data and aggregated feedback from merchants who have worked with both providers. Actual pricing, win rates, and recovery outcomes vary by business model, transaction profile, and dispute mix. This calculator is intended as a directional comparison only — for a tailored analysis of your operation, please request a full ROI review.

Head-to-Head

Chargebacks911 vs. Chargeflow

The full breakdown, category by category.

FeatureChargebacks911Chargeflow
Competitive pricing
Refund-based resolution (CDRN)
Automated refund management
Self-service refund option
Widest alert coverage (proprietary network)
Data-based deflection (Order Insight / Consumer Clarity)
Expert audit and consultation
Ongoing threat analysis (ERT)

Recovered more than $400,000 and achieved a 72% win rate within the first 90 days.

D
Director of Risk & Compliance
Global eCommerce Management Solution
$400K+
Recovered in 90 days

Decreased chargebacks by over 11% and recovered more than $100,000 in the first month.

Director of Payments, Health & Skincare Retailer

Chargebacks911 can handle everything, including providing proactive guidance to help our merchants avoid chargebacks.

Director of Risk & Compliance, eCommerce Platform

Among merchants who had not previously responded to chargebacks, 92% improved their ratio within 90 days.

Chargebacks911 internal data, full-service representment cohort
Common Questions

Frequently Asked

Chargeflow is a tool focused primarily on fully automated chargeback recovery for Shopify and Stripe merchants. Chargebacks911 is an end-to-end chargeback management solution, combining prevention, recovery, and dispute intelligence in a single platform. Going beyond automation, our team provides expert oversight at critical decision points to help maximize recovery opportunities. Our UDMS platform also powers dispute operations for some of the largest issuers, acquirers, and PayFacs in the world.

Automation handles volume. Experts handle judgment. When an automated system files flawed evidence, the cardholder receives a copy, which can trigger a second-cycle dispute that is harder to win and more expensive to manage. Our approach uses automation where it adds value and expert oversight where it matters most.

Not at volume. Twenty-five percent of every recovery compounds fast, and a provider paid only on wins has every incentive to skip the complex cases. Our performance guarantee is contractual and covers every case, not just the easy ones.

Prevention, recovery, and intelligence affect each other. A prevention-only or recovery-only tool can miss root causes. Chargebacks911 uses data from every stage of the lifecycle to improve outcomes across the whole system.

Thousands of merchants across 87 countries, plus some of the largest Issuers, Acquirers, and PayFacs in the world. Our platform has been managing disputes since 2011 — before Chargeflow was founded.

System-agnostic integration with your existing tech stack. Pre-built connections mean you go live in days, not months. Works with custom-built systems, any PSP, and every major platform.

Pricing depends on volume, integrations, and selected tools. The free ROI analysis returns a specific quote against your current chargeback numbers and operational needs.

Ready?

See what chargebacks are really costing you.

PCI Level 1 Compliant
SOC 2 Certified
No contract required
Set up in 24 to 72 hrs