With chargebacks, you’re losing merchandise costs and fees, but that’s not all. A high chargeback rate can lead to increased processing costs, monitoring programs, and potentially the loss of your processing abilities. Here’s the good news:
Prevention is possible… if you have the right tools.
Early-warning alerts from Ethoca, Verifi CDRN, and Rapid Dispute Resolution (RDR) give you the chance to resolve a dispute with a simple refund. Merchants using these tools can prevent up to 90% of chargebacks and avoid the fees that come with them.
The Chargebacks911 platform brings every prevention program into a single dashboard. Manage the alerts yourself, or let our fully automated technology handle everything for you.
Qualified merchants also gain access to our proprietary alert network, granting the most protection in the industry, so even fewer disputes slip through the cracks.
Every chargeback you prevent is a fee avoided, a happier customer, and one less mark against your merchant account.
Not every inquiry needs to become a dispute. Verifi Order Insight and Ethoca Consumer Clarity allow merchants to provide transaction details (item descriptions, delivery confirmation, digital receipts) to issuers in real time.
When your customer’s bank can verify a purchase on the spot, the dispute never moves forward.
No chargeback. No fee. No refund.
Details like item descriptions, delivery confirmation, and customer information help issuers verify that a transaction is legitimate. Deflected disputes avoid the chargebacks, eliminate the fees, and don’t require a refund.
Chargebacks911 handles the integration and data transfer so the right evidence reaches issuers on your behalf. Low-code and no-code options mean you can be live in days, not weeks.
Most chargeback problems don’t start with fraud. They start with policy gaps, process breakdowns, and recurring operational errors you haven’t spotted yet. Chargebacks911’s ERT (Error, Risk, Threat) Notifications continuously monitor your dispute and transaction data to surface exactly what’s going wrong.
ERT doesn’t just flag problems. It delivers specific, prioritized action steps so your team can fix root causes and reduce dispute volume over time.
Paired with Intelligent Source Detection, our proprietary technology that combines machine learning with human forensic analysis, you get a clear picture of why chargebacks are happening and a concrete plan to stop them.
Chargebacks can stem from a variety of causes, so a generic “one-size-fits-all” tool can’t deliver the best results. Chargeback prevention alerts, for example, can lower your chargeback rate in the short term, but alone do nothing for long-term sustainability.
When merchants come to you with disputes or fraud challenges, you’ll be referring them to a trusted partner while still adding value to the relationship. Our referral program helps you solve real client problems without taking on operational complexity. You stay focused on your strengths, your merchants get expert support. and you’ll be earning ongoing residuals.
“Chargebacks911 can handle everything, including providing proactive guidance to help our merchants avoid chargebacks. Definitely worth the investment.”
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